Telecommunications

We aid telecommunications clients in staying attuned to market dynamics and customer needs to maintain competitiveness and ensure long-term success. Through strategic alignment with evolving market trends, we empower clients to adapt swiftly and meet consumer expectations. By leveraging insights, we optimize operations and drive innovation, enabling clients to sustain their competitive edge in the dynamic telecommunications industry.

Neurosensum Solutions for the Telecommunications Industry

We offer a range of customizable solutions to cater to all your business needs in this industry:

Availability, Visibility, Advocacy (AVA)

Understanding distribution, branding materials, and how our products are recommended to customers.

  • – AVA Study
  • – Mystery Shopping

Customer Understanding

Gathering insights into what customers expect from our products and services, enabling us to tailor offerings to meet those needs effectively.

  • – Usage & Attitude (U&A) Studies
  • – Driver & Barrier Analysis
  • – Customer Segmentation
  • – Customer Journey Mapping

Customer Experience

Measuring the level of experience of your customers in using products and services, including whether they are in the stage of recommending to others

  • – Customer Satisfaction
  • – Net Promoter Score (NPS)

Competitive Benchmarking

Understanding how your brand’s performance compares to competitors, identifying areas where you can differentiate yourself and develop strategies to gain a competitive advantage.

  • – Brand Health Tracking
  • – Brand Image

New Product Development

Developing winning products from concept development right through to pricing research.

  • – Idea Generation
  • – Concept Testing
  • – Pricing Study

Looking for a solution tailored specifically to your needs?

Our team of professionals are dedicated to delivering exceptional results and providing outstanding support to our clients

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